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Lumen · Admin
Membership Console
We curate perfect rest for our guests.
System healthy · Last sync 3 min ago
Total subscribers
300
+12 this week
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Sales YTD
21.40B ₫
Membership sales this year
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Avg. voucher burn
67%
49 active vouchers
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Average ROI
1.41x
Benefit value / fee
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Dormancy rate
18.4%
Unused for 90+ days
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Voucher burn-down
Remaining voucher ratio vs ideal burn (12-month membership)
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Value GAP
Fee (flat) vs cumulative benefit value — months since enrolment
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Break-even
8.2 months
Customer segments — churn risk
All 300 members · X: vouchers remaining · Y: days to expiry (1-year cycle, 0–365) · bottom-right is the Red Zone
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Cross-facility journeys (Sankey)
Cross-selling flow and traffic volume after a benefit is used
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Traffic Builder
Benefit redemptions contributed per partner
Profit Generator
Revenue contribution per partner (million ₫)
Subscribers & revenue by class
Total 88.25B ₫
Voucher usage by facility
Issued vs redeemed — last 30 days